Privacy policy

For what purpose is personal data collected?

StartHub is a startup center located in the Isku Center in Lahti, Finland, which is a joint effort of the City of Lahti, LAB University of Applied Sciences, and Isku to promote growth entrepreneurship.

StartHub serves both already established startup companies and students considering starting a business. It offers approximately 500 square meters of space, which can be used free of charge during the early stages of startup entrepreneurship. In StartHub’s space, companies can easily network and find new joint business opportunities.

Personal data is collected for StartHub’s operations and LAB University of Applied Sciences’ business collaboration, including:

  • Customer data maintenance
  • Communication, marketing, and information
  • Events and competitions
  • Business collaboration
  • Quotations and financial administration
  • Partnerships and networks
  • Feedback collection and processing

What information do we collect?

We collect personal data as follows:

  • Contact information, phone numbers, and email addresses, professional information
  • Postal and billing addresses in customer or stakeholder relationships
  • Information on services provided in customer or stakeholder relationships
  • Video and photography related to events and occasions

On what basis do we collect information?

The main basis for collecting personal data is the consent of the data subject or a contractual relationship. For StartHub customers and partners, the basis for collecting personal data may be the legitimate interest of the data controller.

From where do we collect personal data?

  • LAB University of Applied Sciences Ltd. and StartHub customer registry
  • LAB University of Applied Sciences Ltd. and StartHub stakeholder registry
  • LAB University of Applied Sciences Ltd. and StartHub stakeholder registries
  • LAB University of Applied Sciences Ltd. and StartHub marketing registry
  • LAB University of Applied Sciences Ltd. and StartHub mentor registry

Individuals who have given marketing or photography consent

Registry collected based on contact through the website.

From the data subject themselves and from public sources, such as websites.

To whom is the data transferred?

Personal data is transferred to the Lyyti participant data management service for event registrations and to Webropol for survey and feedback management.

Personal data is transferred to LAB University of Applied Sciences Ltd.’s stakeholders to the extent required for jointly implemented measures.

Personal data is collected in the HubSpot database for StartHub’s customer relationship management. Communication and marketing related to business collaboration and service providers and their administration are described in LAB’s communication and marketing data protection statement.

Who has access to the data: StartHub staff has access to the personal data in the registries, as well as LAB staff involved in business collaboration to the extent required by their job duties.

Where is the data transferred?

Data is generally not transferred outside the EU or the European Economic Area.

Some of HubSpot Inc.’s servers are located outside the EU area. Data is processed in accordance with the EU General Data Protection Regulation (GDPR 2016/679).

Secure storage of collected data

We do not store manual materials. Digital materials are accessible only through personal authentication to the network.

How long is the data stored?

Data related to StartHub’s operations is stored as long as needed for the purpose for which it was collected or as long as required by law and regulations. Outdated and unnecessary data is disposed of in an appropriate manner. We store personal data only as long as necessary to achieve the purposes of processing personal data defined in this data protection statement.

What kind of decision-making?

No automated decisions are made in the processing.

Use of cookies

In browser-based information systems for processing personal data, cookies are used. A cookie is a small text file stored on the user’s device by the browser. Cookies are used to implement services, facilitate logging into services, and enable usage statistics of services. The user can block the use of cookiesin their browser, but this may prevent the proper functioning of the system.

Cookies are used to identify visitor location information and browsing habits on the page with the help of third-party analytics services. The cookies used are a feature of the website. Cookie information is not used in personal data processing.

Your rights

The data subject has the right to withdraw their consent when the processing of personal data is based on consent.

The data subject has the right to lodge a complaint with the Data Protection Ombudsman’s Office if they believe that the processing of their personal data violates applicable data protection legislation.

The data subject has the following rights under the EU General Data Protection Regulation:

  • The right of the data subject to check their own data.
  • The right of the data subject to have their data corrected.
  • The right of the data subject to have their data deleted.
  • The right of the data subject to restrict their data.
  • The right of the data subject to transfer their data to another data controller.

If the data subject wishes to exercise their rights under data protection legislation, they are requested to contact the data protection officer, whose contact information is provided below.

Registry information

  • StartHub Customer Registry·        
  • StartHub Newsletter List
  • StartHub Mentor List

The data is stored indefinitely.

Data controller

LAB University of Applied Sciences Ltd. Business ID 2630644-6 Address: Mukkulankatu 19, 15140 Lahti, Finland Phone: +358 3 828 18 (switchboard) Email: tietosuoja@lut.fi

Contact person

Mark Poutanen, LAB University of Applied Sciences Mukkulankatu 19, 15140 Lahti, Finland Phone: +358 400 918 761 Email: mark.poutanen@lab.fi

StartHub responsible manager

Mark Poutanen, LAB University of Applied Sciences Mukkulankatu 19, 15140 Lahti, Finland Phone: +358 400 918 761 Email: mark.poutanen@lab.fi

LAB Data Protection Officer

Legal Counsel Anne Himanka Lappeenranta-Lahti University of Technology, Yliopistonkatu 34, 53850 Lappeenranta, Finland Phone: +358 50 564 4623 Email: tietosuoja@lut.fi